Policies

Privacy Policy

Last updated: September 18, 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website (the “Site”), contact us, or otherwise interact with us. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect or Process

We may collect the following categories of personal information about you:

  • Identifiers (e.g., name, email address, phone number, shipping and billing address).
  • Order & Payment Information (e.g., products purchased, order amounts, payment method details processed by our payment processors; we do not store full payment card numbers).
  • Device & Usage Data (e.g., IP address, browser type, device identifiers, pages viewed, referring/exit pages, time stamps, and other analytics).
  • Account Information (e.g., username, password, preferences, saved items).
  • Communications (e.g., messages you send us, survey responses, product reviews).
  • Marketing Data (e.g., your preferences for receiving marketing and your interactions with our emails and ads).

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, or subscribe to our emails or SMS.
  • Automatically through cookies, pixels, and similar technologies when you interact with the Site.
  • From service providers such as payment processors, shipping partners, analytics providers, and advertising partners.
  • From publicly available sources and social media platforms, where permitted by law.

How We Use Your Personal Information

We use personal information for the following purposes:

  • Provide and improve the Site, including operating, maintaining, and optimizing our services.
  • Fulfill orders and provide related services such as processing payments, arranging shipping, and sending order confirmations and updates.
  • Customer support, including responding to inquiries, processing returns, and handling complaints.
  • Personalize your experience, including remembering preferences and tailoring content and offers.
  • Marketing and advertising, including sending promotional communications (where permitted) and measuring campaign performance.
  • Security, fraud prevention, and legal compliance, including protecting our rights and complying with applicable laws.

How We Disclose Personal Information

We may disclose personal information as follows:

  • Service Providers who perform services on our behalf (e.g., hosting, payment processing, shipping, analytics, marketing).
  • Business Partners for joint marketing or similar initiatives (where permitted by law and your preferences).
  • Legal and Compliance when required by law, regulation, legal process, or to protect the rights, property, and safety of us, our users, or others.
  • Business Transfers in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

Relationship with Shopify

Our store is hosted on Shopify. Shopify provides the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more information on how Shopify handles personal information, please review Shopify’s privacy policy available on their website.

Third-Party Websites and Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

Children’s Data

The Site is not intended for individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

Security and Retention of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have certain rights over your personal information, which may include:

  • Access to the personal information we hold about you.
  • Correction of inaccurate or incomplete information.
  • Deletion of your personal information, subject to certain exceptions.
  • Restriction or Objection to certain processing.
  • Portability of your personal information.
  • Opt-out of marketing emails or SMS by following the unsubscribe instructions in those messages. You may also adjust cookie preferences through your browser settings.

To exercise your rights, please contact us using the details in the “Contact” section below. We may need to verify your identity before responding to your request.

International Transfers

We may transfer, store, and process your personal information outside of your country of residence, including to jurisdictions that may not provide the same level of data protection as your home country. Where required, we use appropriate safeguards to protect such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when this Policy was last revised. Any changes are effective when we post the revised Policy on the Site.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact us at aanimefigframes@gmail.com

Cookies & Other Tracking Technologies Policy

We use cookies, pixels, and similar technologies to operate and improve the Site, remember your preferences, analyze traffic, and measure marketing performance.

  • Necessary cookies enable core functionality such as security and shopping cart.
  • Performance/analytics cookies help us understand how visitors use the Site.
  • Functional cookies remember your preferences.
  • Advertising cookies deliver relevant ads and measure effectiveness.

You can control cookies through your browser settings and other tools. If you disable certain cookies, some features of the Site may not function properly.

3. Charity & Shelter Donations Policy

We are not affiliated with any official dog shelter or registered charity. Mila's Dog Lamps is a privately-owned business, and our primary goal is to grow our brand while supporting the dog-loving community in meaningful ways.

To support animal welfare, we are committed to donating $1 per dog lamp sold to a recognized dog shelter or animal welfare organization.

  • Donations are aggregated and made every 30 days, based on total sales.

  • All donation records are tracked internally for transparency.

  • Phrases like “Support My Business” in our marketing are meant to reflect this voluntary contribution, not to imply that your full purchase is a direct donation.

  • This applies to all past, present, and future communications.